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Terms of Service

Last updated: 10 November 2026OMRAR SOFTWARE LTD

These Terms of Service govern your use of the OmrarCast service ("Service") provided at https://omrarcast.com. By using the Service or opening an account, you ("Customer") confirm that you have read and accepted these terms. If you do not accept them, do not use the Service.

1. Who we are

The Service is provided by OMRAR SOFTWARE LTD, a company registered in England and Wales under company number 16875482 ("OMRAR", "we", "us"). Registered address: 75 Shelton Street, Covent Garden, London, United Kingdom. Email: info@omrar.com. Telephone: +44 7473 949331.

2. The Service

OmrarCast is cloud-based digital signage and menu board software. Through the web dashboard, the Customer can:

  • Pair and manage screens
  • Upload media such as images and videos
  • Create playlists
  • Schedule content by day and time
  • Manage screens in groups
  • Send remote commands to screens
  • View proof-of-play reports

Content is shown on screens through a browser-based player.

3. Accounts and security

  1. The information you give when opening an account must be accurate and up to date.
  2. You are responsible for keeping your password confidential and for all activity under your account.
  3. If you suspect unauthorised use, you must tell us immediately at info@omrar.com.
  4. The Customer is responsible for the conduct of users it adds to its account.
  5. You must not share screen pairing codes or device access with unauthorised people.

4. Free trial and fees

  1. The free trial lasts 30 days, can be used on up to 2 screens and does not require a credit card.
  2. The Standard plan costs 120 USD per screen per year or 14 USD per screen per month.
  3. Service plans are added to the software fee, and only one of them can be chosen:
    • Content management: the Customer sends the content; the OMRAR team uploads, edits, schedules and publishes it. 60 USD extra per screen per year or 7 USD per screen per month; prepaid, 60 USD for 1 year or 42 USD for 6 months. 4 content requests per screen per month are included; each request beyond the monthly allowance is 5 USD.
    • Design + management: the OMRAR team both designs and manages the content. 240 USD extra per screen per year or 28 USD per screen per month; prepaid, 240 USD for 1 year or 168 USD for 6 months. 2 new designs and 4 changes per screen per month are included; each design beyond the allowance is 50 USD.
    • Design (one-time): a menu or artwork designed for a branch or business, 50 USD per design, available on every plan. Each design includes 2 revisions; further revisions count as a new design request. Unused monthly allowances do not roll over; purchased design credits stay on the account.
  4. For 50 or more screens we offer an enterprise quote.
  5. Prices are quoted in US dollars (USD). Customers in Türkiye may be shown, and charged, the equivalent price in Turkish lira (TRY); the currency and total are always shown before you pay. Any applicable tax is shown separately before payment.
  6. Payments are taken by Stripe. We do not store your card details.

5. Subscription, renewal and cancellation

  1. Subscriptions renew automatically at the end of each period.
  2. You can cancel at any time from the dashboard or by writing to info@omrar.com. Cancellation takes effect at the end of the current period.
  3. If a payment fails or a prepaid term ends, the Service is suspended immediately. It resumes automatically as soon as payment is received.
  4. Adding or removing screens changes the number of screens on the subscription; the charge is calculated pro rata.
  5. Refund terms are set out in the Refund and Cancellation Policy.

6. Acceptable use

The Customer is solely responsible for all content it uploads and shows on its screens. The following are prohibited:

  • Uploading or publishing unlawful content
  • Using content that infringes the copyright or other intellectual property rights of others
  • Publishing obscene content
  • Publishing content that incites hatred, discrimination or violence
  • Attempting to compromise the security, integrity or performance of the Service, or attempting unauthorised access
  • Using the Service for reverse engineering, automated scraping or spreading malware
  • Reselling the Service or making it available to third parties without authorisation

If we suspect a breach of these rules, we may remove the content concerned and suspend or terminate the account. Requests from competent authorities are assessed in line with legal requirements.

7. Service levels

We provide the Service with reasonable care and skill. We do not guarantee that it will be uninterrupted or error-free. Planned maintenance may take place and, where possible, will be announced in advance. Problems caused by your internet connection, screen hardware, browser or third-party services (hosting, CDN, payment provider) are outside our control. The player uses the browser cache so that it can play content offline; how long offline playback lasts depends on the device and browser.

8. Intellectual property

All rights in the Service's software, interface, brand and logos belong to OMRAR. For the duration of the subscription, the Customer is granted a non-exclusive, non-transferable right to use the Service. Rights in the content the Customer uploads remain with the Customer. The Customer grants OMRAR the right to host, process, convert (for example, convert video formats) and deliver that content to screens solely to provide the Service.

9. Personal data

How personal data is processed is explained in the Privacy Policy and the Cookie Policy. The Customer is responsible for ensuring that any personal data of third parties contained in content shown on its screens is used lawfully.

10. Limitation of liability

  1. To the extent permitted by law, OMRAR's total liability arising from these terms or the Service is limited to the fees the Customer paid to OMRAR in the 12 months before the event.
  2. OMRAR is not liable for indirect or consequential loss such as loss of profit, revenue, data or reputation.
  3. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any right you have as a consumer that cannot be excluded.

11. Termination

  1. The Customer may end the relationship by cancelling the subscription as described in section 5.
  2. OMRAR may suspend or terminate the account immediately in the event of a serious breach of these terms or where a legal obligation requires it.
  3. When an account is closed, or a trial or subscription ends, data is kept for 30 days and then deleted. During that period the Customer may ask for its data to be exported. Billing and accounting records are kept for the periods the law requires.

12. Changes

We may update these terms. We will notify you of material changes by email or in the dashboard. Changes take effect on the date they are published, and continuing to use the Service means you accept the current terms. A Customer who does not accept a change may cancel the subscription.

13. Governing law and disputes

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, without affecting any mandatory consumer rights you have in your country of residence.

14. Contact

For questions: info@omrar.com, +44 7473 949331.